Your privacy matters deeply to us at vc66. This policy explains what data we collect, why we collect it, and what rights you have.
See at a glance the steps vc66 takes to protect your information
Every step at vc66 — from data collection to protection
vc66 (hereinafter referred to as "we", "us", or "the Company") places the highest importance on your privacy. This Privacy Policy explains how vc66 collects, uses, stores, and protects the personal information of users (hereinafter "members" or "you") of its website, mobile app, and related services (collectively, the "Platform").
By using the vc66 platform, you are deemed to have accepted this Privacy Policy. If you do not agree with this policy, please discontinue use of the vc66 platform.
This policy has been developed in accordance with applicable data protection laws in Bangladesh and international GDPR guidelines.
vc66 Collects the following types of information to deliver services and meet legal obligations:
vc66 Data is collected through various methods. In addition to information you provide directly, some data is collected automatically.
Information you provide directly is collected at the time of registration, during the KYC verification process, when contacting customer support, and when participating in surveys.
When you use the vc66 platform, certain technical information is automatically collected via cookies, web beacons, and similar technologies.
Limited data may be received from identity verification agencies or payment processors, strictly for KYC and fraud prevention purposes.
vc66 Collected data is used for the following purposes, each with a specific legal basis:
| Purpose | Data type | Legal Basis | Necessity |
|---|---|---|---|
| Account creation & management | Identity Information | Contract Execution | Mandatory |
| KYC & Identity Verification | NID/Passport | Legal Obligations | Mandatory |
| Payment Processing | Financial Information | Contract Execution | Mandatory |
| Fraud prevention | Technical information | Legitimate interest | Mandatory |
| Customer Support | Contact Information | Contract Execution | Mandatory |
| Marketing Communications | Email, Mobile | Consent | Optional |
| Platform Improvement | Anonymous Usage Data | Legitimate interest | Optional |
vc66 Your data is never sold. However, in limited cases necessary for service delivery, information may be shared with trusted parties:
When sharing data with third parties, we ensure through contractual agreements that they maintain the same standards.
vc66 Cookies and similar technologies are used on this platform. Cookies are small text files stored in your browser or on your device.
You can manage most cookies through your browser settings, though some features may not function properly as a result.
vc66 Your data is retained only for as long as necessary. The retention period depends on the type of data and applicable legal requirements.
| Data type | Retention period | Reason |
|---|---|---|
| Account Information | For the Duration of Account Activity + 5 Years | Legal Obligations |
| KYC documents | 5 years after account closure | Regulatory requirements |
| Transaction Records | 7 years | Financial Reporting |
| Gaming History | 3 Years | Dispute resolution |
| Customer Support Logs | 2 years | Service Quality Assurance |
| Technical Logs | 90 Days | Security analysis |
Once the retention period expires, data is automatically deleted or anonymised using secure methods.
vc66 Industry-leading security technology is used to protect your information. Our security systems are regularly audited by independent third parties.
To exercise your privacy rights vc66Contact the data protection team at. We typically respond within 30 days.
We are unable to fulfil data requests without identity verification — this is in place to protect your own information.
vc66services are intended solely for individuals aged 18 and above. We never knowingly collect data from minors.
If we become aware that a minor has created a vc66 account:
If you believe someone you know who is a minor is using vc66, please notify us immediately.
vc66 This Privacy Policy may be updated as needed. For significant changes, we will notify you via email or an in-platform notification.
With each update, the "Last Updated" date at the top of the page will change. We recommend visiting this page regularly to stay informed about the latest policy.
For any privacy-related questions, requests, or complaints, please reach out to our dedicated Data Protection Team:
We take every complaint seriously and do our best to resolve it as quickly as possible. The privacy of every vc66 member is something we hold sacred.
Vc66 is Bangladesh's most secure online gaming platform. Every piece of your data is protected with military-grade encryption.